Eight to nine years ago I bought my son a Red Label Shotgun for Christmas. I bought a Red Label over a European gun because of Ruger's reputation and support. It has been plagued with the same extractor problems I have read about in other posts. After about 500 rounds it has gotten bad enough we need to get something done. I called last fall and they said send it in and gave me a release #. My son didn't want to be without his favorite shotgun during bird season so I held off. Today I packed it all up and called customer service to get another release number and I was informed that they no longer support Red Label shotguns! I was flabbergasted, I have owned many Ruger products over the years and the few that I have had trouble with were sent in to Ruger and repaired no questions asked. My local gun dealer couldn't believe it. I called the gun shops that the lady from customer service referred my to and they said they can't get the ejectors for Red labels. I did find the ejectors at Numrich so I guess I will have to keep my fingers crossed that they are oversized or fit tight enough. This is a direction I never expected from Ruger.