I figured that Ruger would make it right. Enjoy the six-shooter! I love my GP100.Thank you for your response, glad there is some sanity among us. I opted for the 6 shot. They did what I asked and put the requested sights on the 6 shot version. They made things right with me, Ruger did the right thing. Taurus actually started to fight me, long story, I had to send pictures and wait on their judgement, then they said they had only the blued model, I told em negative, mine was stainless and that's what I should be getting back. Told me might be a while, so waiting I was willing to do. Still waiting lol
As for Taurus...don't give them your money again. I do love my little Taurus 85, now relegated to tacklebox duty, but it's never caused any trouble for 20+ years. I don't trust their QC on newer guns and they recently ended their lifetime warranty on new models (85 got discontinued).
My theory is to buy from companies that cultivate a long-term customer. From all I've read here, Ruger does that. So does Kimber. I've never had to contact S&W, other than verifying the date of manufacture of a used 64 I purchased, but I get the impression they stand by their product, too.
One final tidbit: when a customer service person from a big firm says "no," stay polite, end the conversation, and contact them again right away. You'll most likely get a different person and a different answer