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I GIVE UP!! SENDING LCP MAX BACK TO RUGER FOR A FULL REFUND!

4682 Views 155 Replies 53 Participants Last post by  brnwlms
I started this journey on the 13th of January. After two returns of the original LCP Max to Ruger for repairs which did not correct the issue with it, they sent me a new firearm. I picked up that new firearm today at my LGS ...brought it home ...loaded the magazine with dummy rounds and attempted to manually eject said rounds. NO dice!! The firearm refused to eject said rounds. The extractor pulled them out but they would not clear the firearm after contacting the ejector just like its predecessor. ENOUGH IS ENOUGH!! I can no longer trust this model firearm as a defensive tool and have contacted Ruger and requested either a full refund or an exchange with another model firearm. They sent me a RMA and once they receive the firearm will make a determination on refund or replacement with another model.m

I currently own ten Rugers..and for the first time I am uncertain if there will be an 11th.
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I had exactly the same problem with a Springfield XDs .45 acp. The ejection port was exactly the same dimension at the cartridge OAL, 230 grain FMJ hardball. The live round would get stuck in the port even when retracting the slide with full force. I felt that this was unsafe and contacted Springfield, sent it in for repair. They opened up the ejection port and modified the extractor, i believe it was shortened, they also buggered up the breach face. Since I was now getting extracted hot cases right back into my face. Sent it back a second time and I was told that I was limp wristing the gun and it was my fault. At that point I was pissed as I’ve been shooting semi autos for almost 50 years and never had that problem. I sold the gun to a friend of a friend full disclosure for a ridiculous low price, plus I also had 5 magazines and a holster. Ruger isn’t the only company that has gone south with quality control, although their customer service has been good with me.
That's to bad.. fixed one problem and created another. I'd love for Ruger to machine the slide and make it work as it should.
On occasion we have to extract a live round. I did try removing the mag but that didn’t work for me, with the live round stuck in the port and the primer close to the ejector I felt it was a hazard and it needed repair so the gun went back, only to return with another hazard. I wouldn’t be comfortable with your situation either, just saying…..
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After reading through all 102 posts, I understand the OP's frustration and expectations. What I don't understand is his insistence on not test firing the gun. It seems the more folks who suggest putting a few rounds through it, the more adamant the OP is not to do so. Whether the problem is a design flaw or merely a single lemon firearm, I can't agree with not shooting the gun at least once before declaring it a dud. YMMV
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After reading through all 102 posts, I understand the OP's frustration and expectations. What I don't understand is his insistence on not test firing the gun. It seems the more folks who suggest putting a few rounds through it, the more adamant the OP is not to do so. Whether the problem is a design flaw or merely a single lemon firearm, I can't agree with not shooting the gun at least once before declaring it a dud. YMMV
Please tell me exactly what firing live ammo thru a pistol that will not eject a live round manually is going to prove? The first Max had going on 200 rounds thru it and would not eject a round manually. Ruger replaced the slide and sent it back.. same problem. Sent it back. Ruger determined it was not repairable. Ruger sent me a second Max. First thing I did was try to eject dummy rounds.. no go. Then after many suggestions to try and eject live ammo.. I tried two different brands.. no go.

The problem is not with it ejecting empty casings.. the problem is with it MANUALLY EJECTING LIVE AMMO. If it cannot do that, then the firearm is of no use to me for carry. I can't explain it any clearer than that.
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We can agree to disagree. I hope it works out to your satisfaction.
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After reading through all 102 posts, I understand the OP's frustration and expectations. What I don't understand is his insistence on not test firing the gun.
What is there to understand? Do you think that shooting the gun would set the ejector deeper in?
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We can agree to disagree. I hope it works out to your satisfaction.
But you don't have to disagree..... it is not the firing and ejecting of empty brass that is the problem.
It is the inability to load the firearm in his living room, then decide to empty the chamber of a LIVE round, and not being able to do so.
Firing the gun would do nothing to "fix" that issue. All it would do is tell you that the gun fires and ejects empty brass.

Again..... that is not the issue. Seems pretty simple to me..

It seems that many people don't remember that great designs can have issues.... remember when nearly ALL 1911's were sent in to have the ejection port opened up, to keep from getting cases stuck sideways in the port? This is the 1911, for cryin' out loud, one of the greatest pistol designs EVER. And it still needed to be tweaked for top performance.
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Yeah, sorry to hear. Hopefully Ruger does the right thing in your eyes. In the end, move on from that gun and go with something else. You're never going to like it. Been there and done that!
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same exact issues : 3rd slide from ruger
really pissed ; purchased Alabama pocket holster Pyntek ambi holster grip wrapped
siguard trigger Lazermax lazer soo no small investment plus several hundred different ammo to try
design flaws galore
no use 6 months old
on top of all this gun is rusting i on all 3. Slides I have all existing slides cleaned and oiled

no thanks on rugers
I invested 20 minutes of my life in this thread. This should make a lot of friends. Go to most gun forums and there will be somebody having issues with a 380 or smaller caliber.

I get it. I tried them and settled on a Colt Mustang, in my opinion, the better gun of a challenging caliber to make work.

My EDC will start at 9mm and go up from there. For the same reason I don’t drive a Smart car, size matters.
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I’ve never been the type to give grief if someone doesn’t like something. Always annoyed me when I’m giving info on one of my pistols (the 9mm J-frame always brings those people out to tell me how wrong I am), and I’m told I don’t know what I actually do know. We all work for our own money. Unless someone is funding my firearm/ammo purchases… really not anyone else’s business on what I carry.

That being said, I just switched from the original LCP to the LCP Max. Capacity, sights and slide locking back on empty did it for me. Haven’t taken it to the range yet (confirming function, then sending the metal parts out for plating), but this discussion interested me. Just tried it out.

Have two magazines loaded with Hornady CD… zero issues jacking the unfired round out of the chamber. I’ll preface that by saying the same as I do when people are talking about issues with pump shotguns; it’s a gun, it has an explosion that happens inside of it… don’t worry about breaking it. When I pull the slide back with some determination (which is how I’ve been trained for years), it ejects without issue. If I slowly pull it back, without any real force other than slightly more than what’s needed to resist the recoil spring force… it stays in the gun/drops down the magazine well.

With that, best of luck with whatever you decide on replacing it with… but I don’t see this as a design flaw. Or it at least isn’t present in my pistol, which is a few months old.
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Worse comes to worse, junk the receiver and sell the parts kit and mags on Fleabay. You'll probably get close to what you have in it, maybe even more. Definitely get more than you would trading it in or selling as a complete gun.
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I started this journey on the 13th of January. After two returns of the original LCP Max to Ruger for repairs which did not correct the issue with it, they sent me a new firearm. I picked up that new firearm today at my LGS ...brought it home ...loaded the magazine with dummy rounds and attempted to manually eject said rounds. NO dice!! The firearm refused to eject said rounds. The extractor pulled them out but they would not clear the firearm after contacting the ejector just like its predecessor. ENOUGH IS ENOUGH!! I can no longer trust this model firearm as a defensive tool and have contacted Ruger and requested either a full refund or an exchange with another model firearm. They sent me a RMA and once they receive the firearm will make a determination on refund or replacement with another model.m

I currently own ten Rugers..and for the first time I am uncertain if there will be an 11th.
After a couple experiences similar to yours I probably never will buy another Ruger either. Sadly I have more faith in Taurus.
I've had experiences with both company's service departments.
There is no comparison. Ruger is far and away the better about customer service.
I do not have any numbers as to which company has more "send backs", but my feeling is that Ruger doesn't have near as many as Taurus does. And when they do, they normally take care of it in a very timely manner.

At least Ruger is looking at the gun a second time... My Taurus lever gun story was that they looked at my return once, kept it for a couple of months, then replaced it with a similar, but "lesser" rifle, and when that rifle had the same issues as the first one, I got crickets for my request for assistance.

I'll take Ruger over Taurus any day in customer service. Taurus has its place, I own several of them, but Ruger is a better product, and better backed..... IMHO, of course.
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For both Ruger and Taurus, their older and established products are good to go. Anything newer is a risk.
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I totally agree, I have a safe full of Rugers. The older ones have been flawless right out of the box, the newer ones not so much. I was surprised however, I just bought a new SR22 and it has been flawless, 20 mags all different brands of ammo so far. I did luck out with Taurus picked up a new Tracker .357 mag a few years back. It’s a good revolver and a tack driver, if I could still hunt I could use it with confidence. Hope I didn’t get off track here on this thread..
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WHAA WHA WHA WHA WA=HA.....oh my! So many whiners makes my ears hurt!
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WHAA WHA WHA WHA WA=HA.....oh my! So many whiners makes my ears hurt!
Then don't listen. Walk on by!
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Then don't listen. Walk on by!
Had the LCP Max. Did not like it after 50 rounds.
Traded it for a Sig P365. Perfect Ops. Love it. No problems.
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I started this journey on the 13th of January. After two returns of the original LCP Max to Ruger for repairs which did not correct the issue with it, they sent me a new firearm. I picked up that new firearm today at my LGS ...brought it home ...loaded the magazine with dummy rounds and attempted to manually eject said rounds. NO dice!! The firearm refused to eject said rounds. The extractor pulled them out but they would not clear the firearm after contacting the ejector just like its predecessor. ENOUGH IS ENOUGH!! I can no longer trust this model firearm as a defensive tool and have contacted Ruger and requested either a full refund or an exchange with another model firearm. They sent me a RMA and once they receive the firearm will make a determination on refund or replacement with another model.m

I currently own ten Rugers..and for the first time I am uncertain if there will be an 11th.
Aren't dummy rounds longer then the spent brass is after firing? just asking
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