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I GIVE UP!! SENDING LCP MAX BACK TO RUGER FOR A FULL REFUND!

4676 Views 155 Replies 53 Participants Last post by  brnwlms
I started this journey on the 13th of January. After two returns of the original LCP Max to Ruger for repairs which did not correct the issue with it, they sent me a new firearm. I picked up that new firearm today at my LGS ...brought it home ...loaded the magazine with dummy rounds and attempted to manually eject said rounds. NO dice!! The firearm refused to eject said rounds. The extractor pulled them out but they would not clear the firearm after contacting the ejector just like its predecessor. ENOUGH IS ENOUGH!! I can no longer trust this model firearm as a defensive tool and have contacted Ruger and requested either a full refund or an exchange with another model firearm. They sent me a RMA and once they receive the firearm will make a determination on refund or replacement with another model.m

I currently own ten Rugers..and for the first time I am uncertain if there will be an 11th.
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I get it, you don’t trust the firearm because of your experience with the previous model and the fact that this one doesn’t function the way you want with dummy rounds. Got it, I really do.

But it’s a bit of a leap to not trust something without firing it. I have a couple guns that don’t like dummy rounds, but are 100% reliable with real ammo. Also, it sounds like it struggles with ejecting dummy loaded-length rounds. That in and of itself shouldn’t be a deal breaker. Why? It probably ejects just fine once that bullet gets out of the way. On those small guns, there isn’t a lot of extra room in the ejection port. I have a gun that does this. There is enough room for the slide to go back far enough to strip a round from the mag, but when you try to eject a loaded round, there just isn’t enough room for the case, the bullet, and the ejector. So the ejector starts kicking the case out but the OAL is too long to clear it because on your dummies, the bullet is still in the chamber and hitting the edge. Get the bullet down the barrel and the empty case has no problem clearing the ejection port. Try ejecting an empty case. I bet it works. And it’s just a matter of when unloading the gun with live ammo, know that it will most likely just fall out the mag well or shake it out of the ejection port. A little annoying, but it’s a small gun compromise.
This is exactly right. It's an ejection port, not an unloading port.
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And again like any thing mass produced,

IT WILL HAVE A BREAK IN PERIOD. PERIOD!

your hand cannot equal the explosive force the cartridge generates.

You're asking Ruger to fix something you won't even use???

You're lucky Ruger let's you on this site. I wouldn't let you in my store for something so stupid.

You literally told all of us and Ruger.
"I've NEVER used your product, but I don't like it! Give me my money back.'

And for all you Ruger haters, Why are you here?" If you're never going to buy a Ruger again then go away. This is a Ruger fan site.
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Aren't dummy rounds longer then the spent brass is after firing? just asking
Yes! Dummy rounds are longer than the spent brass is after firing.
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This thread needs closing.
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I just got rid of a Sig 380 that couldn't hit the broadside of a barn. Was looking at a LCP max but have read about all the problems people have had with them. I finally pulled my head out and purchased a Shield Plus. Will put up with the extra weight and 9mm for a reliable gun.
I have fired at least 1,000 rounds through my LCP Max without a single misfire or FTF/FTE. Not a single one. It shoots very well. I added a Veridian green laser because my vision is not what it used to be. I practice at 15 yards and I can shoot a 3" group all day using the laser - maybe 5" using the sights - standing and unsupported. Good enough for a mouse gun.
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This thread needs closing.
What's your reasoning?
And again like any thing mass produced,

IT WILL HAVE A BREAK IN PERIOD. PERIOD!

your hand cannot equal the explosive force the cartridge generates.

You're asking Ruger to fix something you won't even use???

You're lucky Ruger let's you on this site. I wouldn't let you in my store for something so stupid.

You literally told all of us and Ruger.
"I've NEVER used your product, but I don't like it! Give me my money back.'

And for all you Ruger haters, Why are you here?" If you're never going to buy a Ruger again then go away. This is a Ruger fan site.
Reading comprehension is lacking here...
Did you read all his posts?
He is not worried about whether the gun will fire, and eject an empty case... he is assuming it will do that.
His problem is that he cannot UNLOAD a live round out of the chamber.
Again.... a live round will not eject from the pistol.

How would you suggest he unload it? Just go outside and fire the loaded cartridge into the ground? Not many people want to rely on that as the only way to unload a pistol.

@Argee1950 .... have you heard anything back from Ruger yet? I'm interested to hear what they say.
I have pistols plural that do not eject a live round easily.

It's always because I FAIL to provide enough umph to eject them.

When I jack the slide like a movie star they never fail to eject live rounds.

Before you question my literacy perhaps you question the operator. 99.99% of the time this former repair technician had to repair anything, it was usually the fault of the operator.
I have pistols plural that do not eject a live round easily.

It's always because I FAIL to provide enough umph to eject them.

When I jack the slide like a movie star they never fail to eject live rounds.

Before you question my literacy perhaps you question the operator. 99.99% of the time this former repair technician had to repair anything, it was usually the fault of the operator.
Well .. there seems to be a lot of "operators" who are at fault here, because it's a problem of many who own the firearm.
@Argee1950 .... have you heard anything back from Ruger yet? I'm interested to hear what they say.
They received it on Monday and have not contacted me yet.
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I don't have a dog in this fight nor am I a tactical guru, but what is the proper way to clear a jambed live round, or unload live rounds? I guess I always release my mag and then eject the chambered cartridge. I'm pretty sure that round always falls out the magwell. I could be mistaken, but I'm pretty sure of that. I'll have to check.
On a stovepipe, or failure to eject spent brass, yes, jack the slide. For a failure to feed or fire, I guess I would tap and rack first. If that didn't work, I'd drop the mag and rack, then reinsert mag after clearing. Failure to feed live round could normally be associated with a malfunctioning mag, which you probably wouldn't want to reinsert into the gun anyway.
Anyway, I hope this can get resolved for you.
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You're missing the point! I NO LONGER TRUST the Model LCP Max for a defensive firearm. That being said I'm moving on.
I get you no longer trust the LCP Max. But I agree to try live rounds. From my research slide guns are notoriously finicky with ammunition including dummy rounds. There will be differences in the same model using the same ammo. Too light a grain bullet and it will fail to cycle. The exact grain bullet in different brands and one will not work well.

Put your preferred live rounds through the gun. See if the scientific method restores your confidence.
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Almost reminds me of an incident a few years back when I was working my first 'retirement job', p/t at an LGS.

Sold a customer a Ruger MKII (or a MKIII, can't remember).
He had a few bobbles on feeding bulk ammo first time out - so brought it back. He was retirement age, and must have told to me, the manager, the owner and anyone else that would listen that he was a 'Certified Engineer' about 11 times and that the pistol was not designed correctly, nor manufactured correctly. :rolleyes: After 30 years of dealing with the public - I thought, 'Oh boy, here we go....'.

The usual advice was given regarding cleaning a new pistol, and that .22 autos of all stripes can often show an ammo preference, proper locations to use a LITTLE lube, etc, etc.
Nope - didn't wanna hear any of that nonsense. He was a Certified Engineer.

We implored him to follow our advice, GAVE him some CCI .22 LR HV ammo and he finally left.

Was back in a week or so. Seems that CCI ammo DID work fine, but the pistol was still designed incorrectly. He knows because he's a Certified Engineer.
This time he brought a large 3-ring binder showing his college diploma, certifications for some type of engineering, awards for design, etc. (We're having fun now, at $10/hr.....;))

He also drafted a 3 page letter to Ruger Corporate outlining their failures in the design of this pistol.
The owner offered him a full refund on the gun - it would sell quickly in the used cabinet. No - he didn't want that.
He wanted US (the LGS) to send the gun back to Ruger with the letter and copies of his Engineering achievements.

The owner refused, going back to the refund offer. He left in a huff, and indicated HE would be sending it back.
Not sure how it all ended. Never saw him again, which was OK.

And folks wonder why LGS clerks are not always a ray of sunshine.........;)
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What's your reasoning?
If you want to keep defending your decision to folks that don't read the all of the thread and don't understand your issue with the pistol, then I'm good with it. Let it roll.
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I don't have a dog in this fight nor am I a tactical guru, but what is the proper way to clear a jambed live round, or unload live rounds? I guess I always release my mag and then eject the chambered cartridge. I'm pretty sure that round always falls out the magwell. I could be mistaken, but I'm pretty sure of that. I'll have to check.
On a stovepipe, or failure to eject spent brass, yes, jack the slide. For a failure to feed or fire, I guess I would tap and rack first. If that didn't work, I'd drop the mag and rack, then reinsert mag after clearing. Failure to feed live round could normally be associated with a malfunctioning mag, which you probably wouldn't want to reinsert into the gun anyway.
Anyway, I hope this can get resolved for you.
You are exactly right. Some pistols will still send the unfired round through the ejection port, but most will allow the live round to fall through the magwell during unloading. The only reason to eject a live round is while unloading (with the mag out or you just load another round) or in the case of a malfunction. If you are not in danger (i.e. at the range), the preferred method is to remove the mag then as well and start fresh. Trying to clear a dud with a mag in could cause a number of issues and should only be done if you are actively defending yourself and a round fails to fire.

OP is caught up on his method for making sure the gun is reliable and that is his right. If he is unhappy with the way the gun works, I don't blame him for moving on and Ruger will likely accommodate him. I do not believe he has a right to a refund. If he did, that refund should come from the person he gave the money to; not Ruger.
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@Woodser
I read your post and smiled. The correct term is either a licensed engineer or a professional engineer. These are terms used in statutes and laws.

I am one. In several states. We are a weird bunch and likely certifiable….

Face Glasses Water Sky Outerwear
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@Woodser
I am one. In several states. We are a weird bunch and likely certifiable….
HAHAHA the best thing about engineers is their ability to DESIGN trouble :p:D:ROFLMAO::ROFLMAO::ROFLMAO:

I loved giving my engineer friends a challenge to try to kill us all with the next crazy idea, human throwing trebuchet? too easy
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Put your preferred live rounds through the gun. See if the scientific method restores your confidence.
FYI he already did that
That's not a true statement! I in fact DID test the firearm for manual ejection.. not only with dummy rounds but also with 2 different types of live ammo. The results were the same as its predecessor ..IT WOULD NOT EJECT LIVE AMMUNITION MANUALLY.
I have pistols plural that do not eject a live round easily.

It's always because I FAIL to provide enough umph to eject them.

When I jack the slide like a movie star they never fail to eject live rounds.

Before you question my literacy perhaps you question the operator. 99.99% of the time this former repair technician had to repair anything, it was usually the fault of the operator.
While I understand your position, myself being an industrial equipment maintenance technician for the past 35 years, I also know that he said that he tried the "full force jerk back" ejection method, and it did not work. I have to take his word on that, as I was not there to witness/try it myself.
"is it turned on?" does not apply here, in my opinion. It sounds to me like he's done everything possible to make it eject a live round, with no success.
All of these suggestions have been made, and answered by the OP in this thread.
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HAHAHA the best thing about engineers is their ability to DESIGN trouble :p:D:ROFLMAO::ROFLMAO::ROFLMAO:

I loved giving my engineer friends a challenge to try to kill us all with the next crazy idea, human throwing trebuchet? too easy
That is closer to reality than you think. I spend part of my time doing forensic civil engineering. Some of the mistakes my profession has made can be scary. Some deadly. That is why almost all civil engineers are tested and licensed. Other disciplines are typically not licensed unless they are working in the public sector.

I am not making excuses. However, one should remember that almost all civil engineering projects are one of a kind.

Enjoy your next trip over a bridge…I hope you can swim.
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That is closer to reality than you think. I spend part of my time doing forensic civil engineering. Some of the mistakes my profession has made can be scary. Some deadly. That is why almost all civil engineers are tested and licensed. Other disciplines are typically not licensed unless they are working in the public sector.

I am not making excuses. However, one should remember that almost all civil engineering projects are one of a kind.

Enjoy your next trip over a bridge…I hope you can swim.
I wonder if ev's snap crackle and pop when tossed in the water running....
Sorry thread drift
Ignore silly question
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