Ruger Forum banner

1 - 4 of 4 Posts

·
Registered
Joined
·
48 Posts
Discussion Starter #1
Props to Ruger customer service! Just ordered a new barrel cap for my Mark III 22/45 and the Ruger rep on the phone asked why. I explained the cap was deteriorating and I simply wanted to replace it. Unsolicited, she said Ruger would take of it. What a pleasant surprise!
 

·
Registered
Joined
·
5,302 Posts
Excellent!
 

·
Ausmerican.
Joined
·
42,767 Posts
Trust them to come through..... ;)
 

·
Registered
Joined
·
15 Posts
I had a similar experience when the rear sight blade broke on my MK III Hunter. Didn't cost me anything. I commended the Ruger customer service dept and replacement part policy via the email to the CEO resource on their web site. Several days after, by snail mail I received a new Ruger ball cap and a very nice thank you letter from the company CEO. Totally unexpected and appreciated.
 
1 - 4 of 4 Posts
Top