I second that recommendation. I have never had a misfeed or jam in my P95 and both my wife and daughter have several per range session. Not trying to say it's a Lady thing, more of a new shooter thing.Ladyhawke ... First of all, welcome from a fellow Buckeye in SW Ohio ... Glad to have you aboard!
Secondly, in answer to your questions, while break-in may be a factor, the more likely scenario is that you may be "limp wristing" your P95. This is a fairly common issue with new P95 owners and can definitely cause the two issues that you describe. I would suggest two things to try before calling Ruger Customer Service:
1. Take a much firmer grip and see if it resolves the issue. If it does not ...
2. Have an experienced semi-auto shooter test your pistol and see if they also experience the problem. If they do, then a call to Ruger CS is probably in order.