Try making sure you're ejector rod is screwed on tight. My 9mm ended up loosening with firing and I could not get my cylinder to close. Took a couple seconds to figure out what was going on. Tighten by turning towards the frame. Your problem sounds slightly different than mine, but worth checking out

 

Thanks for the suggestion. I checked and the ejector rod is tight.

 

Let us know what caused the problem.
Thanks. ...

 

Call Ruger customer service - they will arrange to ship your gun back at their expense via FedEx. Let them make it right.

 

My recent purchase, LCRX, has a pretty difficult feel to opening the cylinder. The gun functions perfectly, and is quite accurate. The cylinder release is difficult to push, feels slightly rough or gritty. The button is pretty small, and is uncomfortable to operate. It has gotten better after blowing out with compressed air (80psi) and a good lube job. The button is free-moving when the cylinder is open. It seems that the rod spring is a little too stiff to operate with the low-leverage in the system. Once the button is depressed, it requires a fairly strong pressure on the cylinder to get the thing to open. I know I need to send it back for review, but it is just too much fun to shoot! Maybe later.

 

I looked the gun over some more. The crane seems to have a lot of slop in it, and the cylinder release pin doesn't even come flush with the back plate, so it doesn't fully release.

I called Ruger, explained the situation, and the tech said it shouldn't operate like that. She sent a call tag and it's already on the way back to the mother ship for repairs.

Just read a lot about gritty feeling cylinder release buttons on LCRs. Sort of wish I would have found those comments before I bought it.

I'll let you all know what they find.

 

Ruger CS called back today. They said the technician looked at the gun, but it is unable to be repaired. Ruger is sending me a brand new LCR 357.

Hopefully someone at Ruger checks over the replacement guns before sending them out, because the original one was brand new also.

I've got 5 Ruger's and 2 of them have had to be sent back after problems discovered on the first range firing. I do have to say that Ruger CS fixed the first one quickly and it works great.

 

New replacement gun arrived from Ruger today. The cylinder operates as expected. Have not been able to get to the range, but so far, so good.

 

Thanks for the updates.
I'm betting the replacement LCR357 works perfectly.

 

Finally got some spare time to take the replacement to the range. Put 25 rounds of .357 and 150 rounds of .38 special through it. The LCR performed as expected, with no problems. I'm quite satisfied with Ruger CS. The LCR is now my current CCW.

 

this is why when i decided on a 9mm revolver, i went with ruger lcr over the others. i had to save a few bucks more but the customer service won out with a ruger. i haven't had any trouble but if i do i know it will get fixed.

 

The problem is the customer service is getting to be better than the products the company puts out these days.