They way I understand it..... if you take care of your firearm and have a problem with it..... they will always fix it. That's what they are known for. I believe they just don't want to state anything one way or another, they use discretion on weather or not to warranty something. Thankfully so far all three of my rugers are great and have not needed anything but I'm confident of they ever do it will be taken care of.
As far as a trigger polish, someone else will need to chime in on that but i doubt it voids.

 

You'll have to read the fine print. Many warrantees will become null and void if any modifications or alterations have been made to the actual working mechanism. Some manufactures will over look things like buttstocks, hand grips and maybe handguards.

 

There is no "fine print," because there is no express written warranty. Ruger just backs their products.

 

ruger customer service is the best. they will help even if it may be your fault.

 

There's no written warranty therefore they don't have to do anything. They will however take care of most things. I have used Ruger's return service twice and both times there was excellent service and results.

 

Since there is no warranty you can't void something that doesn't exist. This gives Ruger the ability to act at their own discretion whether they fix things on their dime or yours. In practice they have been VERY generous and tend to fix guns that are decades old, worn, had numerous owners, etc. If you send in a GP100 for instance and it has lighter Wolff springs in it they'll probably install factory springs and return the Wolff springs with the gun. If you botch an action job and screw up the sear they'll probably fix it for free but they're not obligated to do so. They're not obligated to do anything - no warranty after all.

I personally don't give it a second thought. Ruger has shown they have the best customer service in the gun biz. And I do a lot of modifications to my Rugers too without any concerns.

 

^^^this. I somewhat botched an action job on my gp100. The trigger plunger I took too much off of attempting to polish the parts overzealously. I called ruger, told them what I did and they sent me a new set of parts for free. They could have charged me in the very least but they didn't. I saw that same warranty notice in every ruger I have bought, was a bit dismayed at first same as you but as others have stated and my experience showed me have no fear : )

 

Yep, they have the best customer service in the industry. I put a scratch on a GP100, called Ruger and told them what I did. They sent UPS to my front door, picked the gun up, re-polished it, and returned it to my front door. They paid all shipping and repair, did not charge me anything.

 

It seems from reading the reports here and elsewhere that Ruger has an unquestioned warranty basically forever on something they made that breaks. And you'd generally have to do something to really screw it up for them to charge you.

Mossberg has the same non-explicit lack of a warranty. I called them and the guys response was "the sign on the wall says - we made it, we'll fix it". I think of Ruger the same.

 

The one limitation is that when a model has been out of production for a long time, they will stop working on them. For example, they won't do warranty work on the security six any more. They stopped producing those in 1988.

 

There was a post here awhile back where a guy dropped his 1980's era 10/22 from some scaffolding onto concrete pavement and cracked the receiver. He sent it in to Ruger and they mailed him a new 10/22. That's the right way to treat customers.

 

Over the past two years I've sent in three Rugers for repairs. All three were repaired free of charge and returned in under two weeks time.
Rest assured Ruger will stand behind it's products.

 

From the way I understand it. Ruger does not have a warranty due to all the different State laws covering Warranties. They did not want to have to deal with the legal aspects of all the States. So no warranty, but they back their products better than any other company I can think of. Well Henry is pretty good also.

Please correct me if I am wrong.

 

Ruger gives better service then many that do have a warranty.
A few years back I had to send my new p95 for repair and Ruger just about replaced all the guts but the barrel.
All on their dime, no questions asked.........................doesn't get much better then that!

 

Ruger gives better service then many that do have a warranty...

Yeah: try to use Smith & Wesson's 'lifetime warranty' with a 3rd generation metal-framed semi-auto pistol...

 

I just bought a used mini 14 that came without the picatinny rail adapter. I contacted Ruger to ask if I could purchase one, they asked for my serial # to make sure it would fit my rifle and dropped it in the mail for me. No Charge.